Privacy Policy

1. What we collect

You can read public content on RealHSK without creating an account.

If you create an account, we may store:

• your email address, name and profile picture;
• readings you start or complete;
• your reading progress;
• words you save or look up;
• your use of audio, pinyin and translations;
• answers to exercises and review activities;
• information we use to estimate your learning progress.

We may also collect basic website usage information such as pages visited, device and browser type, and general usage patterns.

If you contact us, we keep the information needed to reply to you.

2. How we use your information

We use your information to:

• keep you signed in;
• save and sync your learning progress;
• personalise your learning experience;
• recommend readings, vocabulary and review activities;
• improve RealHSK's content and learning features;
• understand how the website is used;
• keep the service secure and working properly.

We may also use aggregated or de-identified learning data to understand how learners use RealHSK and improve the platform.

We do not sell or rent your personal information.

3. Personalised learning

RealHSK may use your learning history to estimate what you already know and what may need more practice.

For example, this may help us:

• suggest readings at a suitable level;
• identify vocabulary for review;
• adjust learning support;
• show your learning progress.

These estimates are used only to support your learning on RealHSK.

4. Cookies and browser storage

We use cookies and browser storage to keep you signed in, remember your preferences, save local progress and understand website usage.

You can remove this data through your browser settings. This may sign you out or remove progress saved only on that device.

We do not use advertising cookies for targeted advertising.

5. How long we keep your data

We keep account and learning data while your account is active or while it is needed to provide RealHSK.

If you ask us to delete your account, we will delete the personal data linked to it, except where we are required to keep certain information.

Anonymous or aggregated statistics that no longer identify you may be kept to improve RealHSK.

6. Your data

You can contact us to:

• request a copy of your personal data;
• correct your information;
• delete your account and personal data;
• ask questions about how your data is used.

We may need to confirm that the account belongs to you before completing a request.

7. Security

We use HTTPS and access controls to help protect your information.

No online service can guarantee complete security, but we take reasonable steps to protect the data stored by RealHSK.

8. Children

Children under 13 should not create a RealHSK account without appropriate parental or guardian permission.

If you believe a child has provided personal information improperly, please contact us.

9. Changes

We may update this policy when RealHSK or the way we handle data changes.

The latest version will always appear on this page.

Contact

For privacy questions or data requests: hello@realhsk.com